Privacy policy
This Privacy Policy describes how www.kovalite.com (the “Site” or “we”) collects, uses and discloses your personal information when you visit or make a purchase from the Site.
Definitions
Administrator - Kovalite sp. z o.o. 12 Czereśniowa St., 80-126 Gdańsk.
Personal Data - information about a natural person identified or identifiable by one or more specific factors determining physical, physiological, genetic, mental, economic, cultural or social identity, including device IP, location data, Internet identifier and information collected through cookies and other similar technology.
Policy - this Privacy Policy.
RODO - Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC.
Service - the website operated by the Administrator at www.kovalite.com
User - any natural person visiting the Service or using one or more of the services or functionalities described in the Policy.
Collection of personal data
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer service. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information.” See the list below for more information about what Personal Information we collect and why.
Device information
Examples of Personal Information collected: browser version, IP address, time zone, cookie information, websites or products viewed, search terms searched, and how you interact with the Site.
Purpose of collection: to accurately load the Site for you and perform analysis on the use of the Site to optimize our Site.
Source of collection: collected automatically when you access our Site via cookies, logs, web beacons, tags or pixels.
Disclosure for business purposes: shared with our Shopify processor.
Order information
Examples of personal information collected: name, billing address, shipping address, payment information (including credit card numbers), email address and phone number.
Purpose of collection: providing products or services to fulfill our contract, processing payment information, arranging shipping and providing invoices and/or order confirmations, communicating with you , checking our orders for potential risk or fraud, and when consistent with preferences you provide to us, providing information or advertising regarding our products or services.
Source of collection: collected from you.
Disclosure for business purposes: shared with our Shopify processor.
Customer service information
Collection purpose: to provide customer service.
Source of collection: collected from you.
Minors
The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are a parent or guardian and believe that your child has provided us with Personal Information, please contact us at the address below to request removal.
Sharing Personal Data
We share your Personal Information with service providers to help us provide our services and fulfill our agreements with you, as described above. For example:
We use Shopify to power our online store. You can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy.
We may share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Behavioral advertising
As described above, we use your personal information to deliver targeted advertising or marketing messages that we think may be of interest to you. For example:
We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your personal information here: https://policies.google.com/privacy. You can also opt-out of Google Analytics here: https:// tools.google.com/dlpage/gaoptout.
We share information with our advertising partners about Site usage, purchases and interactions with our ads on other websites. We collect and share some of this information directly with our advertising partners, and in some cases through cookies or other similar technologies (which you may consent to, depending on your location).
For more information on how targeted advertising works, please visit the Network Advertising Initiative (“NAI”) educational website at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous< /li>
BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]
In addition, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at: http: //optout.aboutads.info/.
Use of personal information
We use your personal information to provide you with our services, which include: offering products for sale, processing payments, shipping and fulfilling your order, and keeping you updated on new products, services and offers.
Legal basis
In accordance with the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal data on the following legal bases:
Your consent;
Performance of the contract between you and the Site;
To comply with our legal obligations;
To protect your vital interests;
To perform a task carried out in the public interest;
For our legitimate interests that do not override your fundamental rights and freedoms.
Storage
When you place an order through the Site, we will retain your personal information in our records unless and until you ask us to delete the information. For more information about your right to deletion, please see the “Your Rights” section below.
Automatic decision-making
If you are an EEA resident, you have the right to object to processing based solely on automated decision-making (including profiling) when the decision-making has legal effect on you or otherwise significantly affects you.
We do not engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.
Our Shopify processor uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.
Services with automated decision-making elements include:
A temporary list of rejected IP addresses associated with repeated failed transactions. This reject list persists for a small number of hours.
A temporary list of rejected credit cards associated with rejected IP addresses. This list of rejects persists for a small number of days.
Selling personal information
Our site sells personal information in accordance with the California Consumer Privacy Act of 2018. (“CCPA”).
Your rights
GDPR
If you are a resident of the EEA, you have the right to access the personal information we hold about you, transfer it to a new service, and request that we correct, update or delete your personal information. If you wish to exercise these rights, please contact us using the contact information below.
Your personal data will initially be processed in Ireland and will then be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on data transfer compliance with RODO, see Shopify's RODO Newsletter: https://help.shopify.com/en/manual/your-account/privacy/RODO.
CCPA
If you are a California resident, you have the right to access the personal information we hold about you (also known as the “Right to Know”), transfer it to a new service and request Information may be corrected, updated or deleted. If you wish to exercise these rights, please contact us using the contact information below.
If you wish to appoint an authorized representative to send these requests on your behalf, please contact us at the address below.
Cookies
A cookie is a small amount of information that is downloaded to your computer or device when you visit our Site. We use a variety of cookies, including functional, performance, advertising and social media or cookies. Cookies improve your browsing experience by allowing the Site to remember your actions and preferences (such as login and region selection). This means you don't have to re-enter this information every time you return to the site or move from one page to another. Cookies also provide information about how people use the site, for example, whether they are visiting for the first time or visiting frequently.
We use the following cookies to optimize the use of our Site and to provide our services.
Cookies necessary for the operation of the Store
| Name | Function |
| _ab | Used in connection with administrator access. |
| _secure_session_id | Used in conjunction with store site navigation. |
| cart | Used in conjunction with shopping cart. |
| cart_sig | Used in conjunction with an order. |
| cart_ts | Used in conjunction with an order. |
| checkout_token | Used in conjunction with an order. |
| secret | Used in conjunction with an order. |
| secure_customer_sig | Used in conjunction with customer login. |
| storefront_digest | Used in conjunction with customer login. |
| _shopify_u |
Used to facilitate updating customer account information. |
Reporting and analytics
| Name | Function |
| _tracking_consent | Tracking preferences. |
| _landing_page | Track landing pages |
| _orig_referrer | Track landing pages |
| _s | Shopify analytics |
| _shopify_s | Shopify analytics |
| _shopify_sa_p | Shopify analytics related to marketing. |
| _shopify_sa_t | Shopify analytics related to marketing. |
| _shopify_y | Shopify analysis. |
| _shopify_y |
Shopify analytics. |
The length of time a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing, while persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in a variety of ways. Please note that deleting or blocking cookies may adversely affect your user experience, and parts of our site may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies using browser controls, often found in the browser's “Tools” or “Preferences” menu. For more information on modifying browser settings or blocking, managing or filtering cookies, see your browser's help file or sites such as www.allaboutcookies.org.
Also, please note that blocking cookies may not completely prevent you from sharing information with third parties, such as our advertising partners. To exercise your rights or opt out of certain uses of your information by these parties, follow the instructions in the “Behavioral Advertising” section above.
Do not track
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not change our data collection and usage practices when we detect such a signal from your browser.
Changes
We may update this Privacy Policy from time to time to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.
Contact
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at shop@kovalite.com or by mail using the details provided below:
Kovalite Sp. z o.o., Czereśniowa 12, 80-128 Gdańsk, Poland
Last updated: 2022-03-01